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Assist => Support => AA Support => Topic started by: Hunna on Tuesday, August 15, 2017, 11:05:29 AM

Title: Account Activation!
Post by: Hunna on Tuesday, August 15, 2017, 11:05:29 AM
Im still waiting for my Battletracker Activation guys. Someone help!
Title: Re: Account Activation!
Post by: teddy_grizzly_bear on Tuesday, August 15, 2017, 15:42:57 PM
It's difficult to help you with the limited information you've provided.

Where are you waiting for activation?
No account is waiting for activation on your IP on Assist's side of things.
I could, however, find a battletracker account by that name:
http://battletracker.com/forum/index.php?page=User&userID=1002470&s=cedde8eb6bfcac1cb256361f4d9f11826b5335a1 (http://battletracker.com/forum/index.php?page=User&userID=1002470&s=cedde8eb6bfcac1cb256361f4d9f11826b5335a1)

In order to use that account to play in 25Assist, you need to add a AAO PlayerName (on My Profile -> Tracker Settings) and then log in to 25Assist.
Title: Re: Account Activation!
Post by: teddy_grizzly_bear on Wednesday, August 16, 2017, 05:50:51 AM
Again, it's difficult to answer you if you provide limited information.

Is this your account?
http://battletracker.com/forum/index.php?page=User&userID=1002470&s=cedde8eb6bfcac1cb256361f4d9f11826b5335a1 (http://battletracker.com/forum/index.php?page=User&userID=1002470&s=cedde8eb6bfcac1cb256361f4d9f11826b5335a1)

I will go ahead and assume that it is.

We don't have access to battletrakcer.com accounts and can not help you with activating them if you didn't receive an activation email.

With that said, battletracker has had problems sending mails to @hotmail/@msn and such email addresses for what I think is probably a year now. I can venture a guess that a @outlook accounts might also have the same problem. Again, we don't have any control over battletracker so I don't know the full extent of the problem, all I know is people haven't received their activation/password reset emails to such email addresses.
The only admin there has been missing for literally years now.

If this is the case, then the easiest way to remedy the situation would be to register another account there with an email that's not @hotmail.com @msn.com or @outlook.com .
Title: Account Activation
Post by: Hunna on Sunday, August 20, 2017, 07:53:34 AM
Hello, i've been trying to activate my account so i could play, it passed 1 week and still no email. Help me please.
Title: Re: Account Activation!
Post by: teddy_grizzly_bear on Sunday, August 20, 2017, 08:22:23 AM
Hello, i've been trying to activate my account so i could play, it passed 1 week and still no email. Help me please.
You don't need to make a new thread - I moved this to your old one.

Now provide me with the information I asked for above. I can't help you otherwise.